Answer: Book listings run over consecutive days. This means you can not request to have your book listing start and stop and then start again.
Once your book listing goes live, it will run until all consecutive days have been completed.
You may request to end your book listing early, but you will forfeit any remaining days for the option you have purchased. You will not receive any type of refund if you request to have your book listing ended early. There will be no exceptions made to this policy.
After the initial tweets, subsequent tweets will post every 90 minutes in a rotating fashion between all applicable Twitter accounts.
If you would like tweets to post more frequently, then you can purchase our add-on service to have tweets post every 60 or 45 minutes.
The best way to know for sure how many tweets we've posted on your behalf each day is to purchase a Tweet Stash, which is an itemized list of all the tweets and retweets that post during your Tweet Splash. See more here.
Answer: Book listings are designed to promote your book in a general fashion over an extended period of time.
They are not designed to promote your book for a specific, time-sensitive event. If your book is going to be free, then try our sister service at eBook Blitz.
Answer: Linking to personal websites is simply not an option we offer. You will want to use a different book promotion service if you want to link to your personal website.
Answer: Even though we will be spreading the word about your book so more readers know it exists, BookTweeter cannot, in good faith, guarantee that people will be interested in or buy your book. There are several reasons for this.
The following article sums up why BookTweeter won't guarantee authors more sales: No site, not even Amazon, can sell your book.
We are confident that you will gain more exposure to readers, but we do not guarantee that you will receive more sales, because the only thing we can control is growing our social media following and sharing updates about your book.
Any statistical information we provide to you does not represent book sales. The numbers represent how many times the links we tweet on your behalf have been clicked. That's it. We have no idea if those who click to learn more about your book are actually buying your book, so please do not confuse clicks-on-links with book sales.
Answer: When your book listing ends, we will email you to let you know. If you have purchased the add-on service to receive information about your click-through stats, then we will include that information in the same email.
Answer: During the regular social promotion for your book listing, the tweet about your book listing posts to one of our Twitter accounts at random based on the interval you chose when you submitted our form. A Tweet Blast is when we send out the repeating tweet for your book listing across all our applicable Twitter accounts one right after the other. This would be in addition to all the tweets that post every 90 minutes.
We say "all our applicable Twitter accounts" because some clients ask to have their repeating tweet excluded from specific Twitter accounts, and BookTweeter doesn't tweet about certain types of books on specific Twitter accounts.
Answer: A Tweet Splash is an active Twitter promotion campaign for your book tied to your book listing on our website. In order to have a Tweet Splash. you must first have a book listing on our website.
A Tweet Stash is an itemized list of all the tweets and retweets that post during your Tweet Splash. See more here.
Answer: When you submit the book information form, you will have the option to request to have the tweet about your book excluded from any of our specific Twitter accounts, but as a rule BookTweeter does not advertise Erotica books on the @Reads4Kids, @ReligiousReads and @YAandTeenReads accounts.
Also, only children's books are advertised on the @Reads4Kids account.
BookTweeter reserves the privilege to refrain from listing your book on our website and/or advertising your book on any of its Twitter accounts based on the subject matter contained in your book.
Answer: As it stands right now, all options are $1.00 a day.
The ability for you to purchase a longer book listing exists so you don't have to keep filling out the submission form over and over again for the same book.
We're not going to be doing less promotion on your behalf because you've purchased a larger package, so we maintain the same daily rate for book promotion whether you purchase our shortest package or our longest package.
Think of tweets about your book listing as an advertising campaign similar to a television commercial or radio advertisement.
Networks/radio stations broadcast ads to everyone who is listening, regardless of whether all those people are interested in that type of pet food, this brand of paper towels, a specific restaurant, and so on. If someone does not know about this or that thing, they learn about it through an ad, and then they decide whether they want to disregard the information in the ad or learn more.
You should think of the tweets about your book listing as an advertising campaign, and you should want to reach as many people as possible. When choosing which of our Twitter accounts you do NOT want to have your book tweeted on, you should not exclude accounts simply because your book is not written in that/those genre(s).
There may be readers who follow this or that genre/category account who may show an interest in the subject matter of your book after they see our tweet (your ad), regardless of whether they are viewing our tweet (your ad) on the Twitter genre account of books they prefer or on the Twitter genre account where your book fits.
Please be aware that the more Twitter genre accounts that you request to have our tweet (your ad) excluded from the fewer tweeters in our network we will be able to expose your book listing to. However, we will honor your request to have our tweet (your ad) excluded from whichever Twitter genre/category account(s) you indicate, and we will not question your request.
Please note that as a rule, the following applies:
- we only tweet about children's books on @Reads4Kids.
- we do not tweet about Erotica books or books with explicit sexual content on @Reads4Kids, @ReligiousReads or @YAandTeenReads.
- if your book is 99 pages or less, we will tweet about it on @realquickreads.
- if your book is $0.99, then we will tweet about it on @99centfinds.
- if your book is enrolled in Kindle Unlimited, then we will tweet about it on @UnlimiteBooks.
BookTweeter reserves the privilege to refrain from advertising your book on any of its Twitter accounts based on the subject matter contained in your book.
Answer: BookTweeter business hours are Monday through Saturday from 7a to 10pm EST. Sundays, Thanksgiving, Christmas and New Year's Day (if they do not fall on a Sunday) are not considered business days for BookTweeter.
GENERAL REFUND POLICY
If you request a refund within three (3) business days of making your payment or before your promotion goes live, whichever comes first, you will receive a 100% refund.
If you request a refund after three (3) business days of making your payment or after your promotion goes live, whichever comes first, you will not receive a refund, no exceptions whatsoever.
If you do request a refund within three (3) business days of making your payment or before your promotion goes live, whichever comes first, you will not be pestered about why you have made such a request. BookTweeter will submit the refund for the appropriate amount within 24 hours of your request.
We do not grant partial refunds under any circumstances.
Again, once three (3) business days have gone by or your promotion is live, whichever comes first, we will not grant a refund under any circumstances for any reason whatsoever. We will make every attempt to rectify your concerns, but we will make no exceptions to this refund policy.
REFUND POLICY FOR BOOK LISTING EXTENSIONS
The general refund policy does not apply to book listing extensions. In order to receive a full refund of your payment when the payment is made to extend your book listing, you must request a refund prior to the end date of my current book listing. The date of your current book listing would have been provided in the email you received about this discount and the email you received when your book listing went live. If you do not request a refund before your book listing is extended, then you will not be entitled to a refund of any amount.
REFUND POLICY FOR BOOK LISTING RENEWALS
Book listing renewals would fall under the regular refund policy.
Why our refund policy is to rigid...
Our refund policy is so rigid because we offer a service and not a physical product. Once we start promoting your book, then we cannot take that back, even if we delete all posts and/or tweets and/or ads on our site. Once the information is seen, then it is seen and can be retweeted, favorited, screenshot and aggregated by other sites connected to the web.
Answer: No. We do not offer the option to customize tweet text.
Tweets are created by BookTweeter based on a standard format that we have deemed most effective to get others to give your book a look and/or to encourage others to retweet our tweets about your book.
What someone who has not read or interacted with your book is more likely to retweet:
Discover "Finding Myself" by John Doe via BookTweeter http://bktwtr.com/link #bktwtr pic.twitter.com/link
What someone who has not read or interacted with your book is less likely to retweet:
John Doe's book, "Finding Myself," is a must-read. Very amazing story from an amazing author: http://bktwtr.com/link #bktwtr pic.twitter.com/link
In the first instance, tweeters are not endorsing your book or recommending your book. They're just letting those who follow them know that your book exists. BookTweeter considers the first instance an informational/neutral tweet; one that does not put other tweeters in the position of fabricating hype about your book.
We don't believe in false hype. False hype creates false hope, and readers will usually judge/rate/review your book more harshly when they're expecting something that they don't get when they actually read your book. False hype can also translate into higher returns and more customer complaints. We do not want to see any author put in that position, so we keep our tweets informational/neutral.
Our job is to get people to click the link in the tweet to get them to learn more about your book. Once they get on your book page on the buy site then they will see everything you want them to know about your book.
We have an add-on service you can purchase if you would like us to base your tweet on your special event, but the standard rate does not cover this customization. If you purchase the add-on service to have your tweet based on your special event, we will create the tweet text. We do not accept suggestions.
Example of tweet based on a free event:
"Finding Myself" by John Doe will be FREE until ?? December 201? http://bktwtr.com/link #bktwtr pic.twitter.com/link
Example of tweet based on a discounted pricing event:
"Finding Myself" by John Doe will be $0.99 until ?? December 201? http://bktwtr.com/link #bktwtr pic.twitter.com/link
Answer: If you would like to make one payment for several approved books, then be sure to enter the same PayPal payment email for all books. When you are redirected to PayPal, click “Cancel and return to BookTweeter.com” toward the bottom of the PayPal page.
We will receive your book information even if you don’t make the PayPal payment.
Do this after each book submission until you’ve submitted all approved books, and then we will send you a PayPal payment request for all approved books.
Do not submit the Phase #2 form for any books that have not been approved.
Answer: As of 24 November 2017, click stats are available as an add-on service.
If you decide to purchase this add-on service, then your click stats will be emailed and/or posted to our website within 14 days after your book listing expires.
Answer: We make book listings live at any time throughout the day or night, but the Twitter social promotion doesn't start until midnight EST the day after the book listing is made live.
Because book listings will mostly likely go live after midnight EST, we count the next day as the first full day of your campaign, which means the hours prior to the first full day are a bonus.
Answer: In order to comply with Twitter's new policy about duplicate content, our auto-tweeting service decided it would not allow clients to send out the same content within a 24-hour period. Even though this is overkill in order to comply with Twitter's policy, it is what it is. If we did not adjust our tweet text, then many of the tweets we send out through the auto-tweeting service would be rejected.
One way to keep the service from seeing content as duplicate is to change up the text a bit, so we came up with tweet starters.
We have seven so far:
1 - Find
2 - See
3 - Check out
4 - Discover
5 - Learn more about
6 - View
7 - Take a look at
When we mix and match these tweet starters with other techniques we use to vary content, we end up with 60 tweets that appear unique enough to make it through our auto-tweeting service filters.
Since tweets post every 90 minutes, then our service is only using 16 tweets per day, which means that it will be almost four days before the entire queue of tweets is back to the beginning.
Answer: Since you are paying BookTweeter to promote your book, we must make it clear to those who see the information we post that we have been compensated for such promotion. This is to keep those who see the posts from thinking that BookTweeter is endorsing or recommending your book. That is not our role. We are a book promotion service and not a book recommendation service. Any posts we create about your book are essentially advertisements for/of your book, which is why you will see the word 'advertisement' on any images we post about your book.
Please note that we have an internal "truth in advertising" policy.
If you provide us with a book cover image that contains any verbiage or graphics that assert your book has won awards, garnered any type of acclaim and/or has received accolades and high praise, such as "best seller" or "highly-rated," then we will search for proof of this and/or ask you to provide the proof to us to verify your claims. If no such proof can be found, then we will ask you to provide us with a book cover image that does not contain such information. If you are unable to provide us with a book cover image that does not contain such information, then we will not promote your book through our service.
Answer: We have split our process into two phases.
Phase #1 is free and allows you to submit your book cover and book description to us for consideration.
Phase #2 is by invite only. If we determine that your book is a good fit for our service, then you will receive a second email inviting you to continue the process.
If you're not sure your book cover is acceptable, then it will cost you nothing to begin the process with Phase #1 and allow us to decide whether to invite you to Phase #2.
Answer: As of 01 December 2017, we have stopped including Twitter handles in any tweets. Twitter is prone to view @mentions as spamming users, and they will block tweets from posting. To avoid any misunderstandings with Twitter, we have decided to discontinue the inclusion of Twitter handles in tweets.
We ask for your Twitter handle on our forms so that we have another way to reach you if we are unable to contact you via the email address(es) you provide.
Answer: We based our book ratings on the Motion Picture Association of America rating system and simply left off the letter rating. We decided on this system, because books have the power to allow us to create images in our mind's eye, and some of the best-written books can be just as visual as movies.
Some readers appreciate knowing beforehand what to expect from a book, based on how it is rated, to determine whether the book contains content they do not mind having in their mind's eye.
Here are the statements that appear on our book information forms along with the letter rating, which do not appear on the book information forms:
- The author has indicated that this book would be considered rated G and is appropriate for all ages. The G rating is for general audiences.
- The author has indicated that this book would be considered rated PG and is not necessarily suitable for children. The PG rating is for parental guidance suggested.
- The author has indicated that this book would be considered rated PG-13 and contains questionable content for children under 13. The PG-13 rating strongly cautions parents about allowing their children 12 years old or younger to view the contents.
- The author has indicated that this book would be considered rated R and is appropriate for adults of legal age, 18 and up, only. The R rating is meant to be a restriction to keep parents from allowing their children to view the content unless/until the parent has viewed the content first and deemed it appropriate for their specific child(ren).
- The author has indicated that this book would be considered rated NC-17 and is not suitable for those 17 and under. The NC-17 is the strongest rating against any children being permitted to view the content.
A book that would be considered rated R would not necessarily be a book whose subject matter would go over the heads of small children. For example, you may not want to rate your book "appropriate for adults of legal age, 18 and up, only" because the subject matter deals with death, dying and funeral expenses. Although you would not expect the book to be read and understood by small children or even "tweens," a better choice might be "questionable content for children under 13," especially if the book simply explains the process that must be followed to deal with wills, estate taxes, buying a casket, etc.
As another example, you may not want to give a book a G rating and assert that it is for "all ages" just because it doesn't contain profanity, scenes of descriptive sex, racial epithets and so on. Just because a seven-year-old can read every word in a book about using modern-day appliances to make housework quick and efficient, does not mean the book is necessarily suitable for all ages. A better choice may be "not necessarily suitable for children," especially when the ratings system implies that the G and PG designations are geared toward children 12 and under.
Authors are allowed to choose whatever rating they like, but we strongly encourage you to be cautious in choosing your rating so that your readers do not feel misled.
BookTweeter reserves the privilege to change the rating you specify if we read your book description and/or an excerpt of your book and decide the rating you have indicated is not appropriate.
Answer: No. There is a one-time fee each time you pay for a book listing.
You will not be billed over and over again after you pay for your book listing.
The only way that you will be billed for another book listing is if you purchase another book listing.
We may in the future offer a subscription service, but we do not have any recurring charges at the present time.
Answer: BookTweeter only accepts payment through the PayPal payment system. This does not mean that you have to have a PayPal account. Once you are directed to PayPal to pay, you will have to choice to log into a PayPal account, if you have one, or you can simply use PayPal as a gateway to pay with the debit/credit card of your choice.
If you have made the decision, because of some previous transaction with/through PayPal, that you will never use them again, then you will not be able to do business with BookTweeter.
Answer: No. You do not receive fewer tweets per day if you purchase a shorter book listing.
The only difference in the options is the number of days your book listing will be live on our website.
Answer: No, we do not promote blogs about books/book reviews or books written one post at a time in blog format. Nor do we promote blogs that offer author services.
To avail yourself of the BookTweeter services, you must have a book in electronic, audio and/or print format, and your book must have a book cover with a traditional appearance, not just a stock photo you uploaded to represent your book cover.
Answer: You do not need to have a PayPal account to use our service, but you will need to pay via the PayPal payment system in order to use our service.
PayPal does not require you to have a PayPal account in order for you to use your debit/credit card to pay via PayPal.
You would simply choose the option to enter your debit/credit card information without signing into any type of PayPal account.