Answer: Tweet Splashes run during consecutive days. This means you can not pick and choose non-consecutive days for your Tweet Splash to run. Once your Tweet Splash starts, it will run until all the days in your Tweet Splash have been completed.
Answer: At the beginning of your Tweet Splash, we send out four (4) tweets on our two, main Twitter accounts (@booktweeter and @faydra_deon), and we also send out tweets on our 30+ Focus on Readers Twitter accounts. With our Premium packages, this amounts to over sixty* (60) tweets to kick off your Tweet Splash.
After the initial tweets, your next tweet will go out 90 minutes after that and post in rotation between our two, main Twitter accounts and our Focus on Readers accounts. Then all subsequent tweets will post every 90 minutes until your Tweet Splash ends.
We do have add-on services that will allow your book to be tweeted every 30 minutes or 60 minutes, instead of every 90 minutes.
The best way to know for sure how many tweets we've posted on your behalf each day is to purchase a Tweet Stash, which is an itemized list of all the tweets and retweets that post during your Tweet Splash. See more here.
* the number of initial tweets may be fewer if you opt out of having your book tweeted about on certain of our Focus on Readers Twitter accounts.
Answer: Tweet Splashes are designed to promote your book in a general fashion.
They are not necessarily designed to promote your book for a specific, time-sensitive event, but we are definitely open to customizing any Tweet Splash for that purpose.
We have add-on services for custom tweet text based on several special events: free download days, Goodreads giveaways, discounted pricing days, etc.
You can choose the option that fits your special event when you are submitting your book information through our purchase page.
Answer: Linking to personal websites is no longer an option.
A Tweet Splash is limited to one book only, and we had authors who were abusing the option to link to a book page on their website by sending us a link to a page that showed all their books.
We even had a couple of authors who sent a link to a page where one book showed when we first checked the link, and when we checked the link a few days later all their books were listed on the page.
We've even had authors send us links that were not to their personal websites but were links to their profile pages on other book promotion sites.
Because of all this, we limit the choices of sites to the ones listed on our submission form.
Answer: Even though we will be spreading the word about your book, so more readers know it exists, BookTweeter cannot, in good faith, guarantee that people will be interested in or buy your book. There are several reasons for this.
The following article sums up why BookTweeter won't guarantee authors more sales: No site, not even Amazon, can sell your book.
We are confident that you will gain more exposure to readers, but we do not guarantee that you will receive more sales, because the only thing we can control is growing our social media following and sharing updates about your book.
Any statistical information we provide to you does not represent book sales. The numbers represent how many times the links we tweet on your behalf have been clicked. That's it. We have no idea if those who click to learn more about your book are actually buying your book, so please do not confuse clicks-on-links with book sales. We have had one very confused person do this already and blame us for her not receiving a royalty check from her publisher based on the number of clicks during her Tweet Splash.
Answer: Your tweet link can go to one of the following sites:
- Barnes and Noble
- Kobo Books
- Wattpad (coming soon)
Please note that these are the only options we offer, and you do not have to have your tweet link go to Amazon if your book is for sale on one of the other buy sites we link to.
Answer: When your Tweet Splash is over, we will email you to let you know, and we will also provide end-of-splash stats at that time.
The best way to keep track of when your Tweet Splash has ended is to purchase a Tweet Stash, which is an itemized list of all the tweets and retweets that post during your Tweet Splash and is updated every 24 hours. See more here.
Answer: No, one Tweet Splash can only be used for one book's promotion campaign.
This is not negotiable, and we will not entertain inquiries asking us to go against this policy.
Answer: The ability for you to purchase larger Tweet Splashes exists so you don't have to keep filling out the submission form over and over again for the same book.
For example, the least expensive Tweet Splash option is the 1-Star Tweet Stash at $5.00.
What if you know for sure you want to go ahead and purchase 30 days of tweets for your only book, but you'd rather not have to submit the 1-Star Tweet Splash form ten times to make that happen?
Not a problem. You can fill out the 4-Star Tweet Splash form once to cover all 30 days of tweets, which is why we have several choices of Tweet Splash packages.
Also, we're not going to be doing less promotion on your behalf because you've purchased a larger package, so we maintain the same daily rate for book promotion whether you purchase our smallest package or our largest package.
Answer: BookTweeter business hours are Monday through Saturday from 7a to 10pm EST. Sundays, Thanksgiving, Christmas and New Year's Day (if they do not fall on a Sunday) are not considered business days for BookTweeter.
If you request a refund within three (3) business days of making your payment or before your promotion goes live, whichever comes first, you will receive a 100% refund.
If you request a refund after three (3) business days of making your payment or after your promotion goes live, whichever comes first, you will not receive a refund, no exceptions whatsoever.
If you do request a refund within three (3) business days of making your payment or before your promotion goes live, whichever comes first, you will not be pestered about why you have made such a request. BookTweeter will submit the refund for the appropriate amount within 24 hours of your request.
The "whichever comes first" applies to promotions with a delayed start date. For example, if you purchase a promotion on 01 January, but you request that we delay the start date of the promotion until 13 January, then you have until 10p EST on the third business day from 01 January to request and receive a full refund.
We do not grant partial refunds under any circumstances.
Again, once three (3) business days have gone by or promotion is live, whichever comes first, we will not grant a refund under any circumstances for any reason whatsoever. We will make every attempt to rectify your concerns, but we will make no exceptions to this refund policy.
Our refund policy is so rigid because we offer a promotion service and not a physical product. Once we start promoting your book and/or event, then we cannot take that back, even if we delete all tweets and/or ads on our site. Once the information is seen, then it is seen and can be retweeted, favorited, screenshot and aggregated by other sites connected to Twitter.
Answer: Tweets are created by BookTweeter based on a standard format that we have deemed most effective to get others to give your book a look and/or to encourage others to retweet our tweets about your book.
What someone who has not read or interacted with your book is more likely to retweet:
Discover "Finding Myself" by John Doe via BookTweeter http://bktwtr.com/link #bktwtr pic.twitter.com/link
What someone who has not read or interacted with your book is less likely to retweet:
John Doe's book, "Finding Myself," is a must-read. Very amazing story from an amazing author: http://bktwtr.com/link #bktwtr pic.twitter.com/link
In the first instance, tweeters are not endorsing your book or recommending your book. They're just letting those who follow them know that your book exists. BookTweeter considers the first instance an informational/neutral tweet; one that does not put other tweeters in the position of fabricating hype about your book.
We don't believe in false hype. False hype creates false hope, and readers will usually judge/rate/review your book more harshly when they're expecting something that they don't get when they actually read your book. False hype can also translate into higher returns and more customer complaints. We do not want to see any author put in that position, so we keep our tweets informational/neutral.
Our job is to get people to click the link in the tweet to get them to learn more about your book. Once they get on your book page on the buy site then they will see everything you want them to know about your book.
We have an add-on service you can purchase if you would like us to base your tweet on your special event, but the standard rate does not cover this customization. If you purchase the add-on service to have your tweet based on your special event, we will create the tweet text. We do not accept suggestions.
Example of tweet based on a free event:
"Finding Myself" by John Doe will be FREE until ?? December 201? http://bktwtr.com/link #bktwtr pic.twitter.com/link
Example of tweet based on a discounted pricing event:
"Finding Myself" by John Doe will be $0.99 until ?? December 201? http://bktwtr.com/link #bktwtr pic.twitter.com/link
Answer: Starting 04 February 2016, stats will be emailed and posted each Sunday.
Answer: We start Tweet Splashes each day between 2p EST and 6p EST. We used to start Tweet Splashes at midnight EST, but we have found that more people are on Twitter during the time period we have chosen to start Tweet Splashes.
Because we start Tweet Splashes during the middle of the day, we count the next day as the first full day of your Tweet Splash, which means the hours prior to the first full day are like a bonus for extra tweets.
If you would prefer your Tweet Splash start at midnight EST, then please contact us after you have purchased a Tweet Splash and let us know. We will start your Tweet Splash at midnight EST, and you will forfeit the extra hours that come with Tweet Splashes that start in the middle of the day.
Answer: If your Tweet Splash is made live after 6p EST on the day that it is supposed to start, or if your Tweet Splash doesn't start on the day it's supposed to start, we will double the Tweet Splash days.
This means that if you purchase a 4-Star Tweet Splash (Lite, Plus or Premium) and the number of days in that option is ten (10) days, we will add another ten (10) days to your Tweet Splash as our way of trying to show you that your business is important to us.
We make every attempt to start Tweet Splashes between 2p and 6p EST, but things sometime happen that are out of our control, but that doesn't mean we're off the hook.
We'll double your Tweet Splash days to make up for the late start.
Answer: Since you are paying BookTweeter to promote your book, we must make it clear to those who see the information we post that we have been compensated for such promotion. This is to keep those who see the posts from thinking that BookTweeter is endorsing or recommending your book. That is not our role. We are a book promotion service and not a book recommendation service. Any posts we create about your book are essential advertisements for/of your book, which is why you will see the word 'advertisement' on any images we post about your book.
Answer: Use our contact form to reach out to us before you purchase a Tweet Splash if you are not sure your book cover will be acceptable for use through our book promotion service.
Answer: Only the introductory tweets that are sent out on @booktweeter will contain your Twitter handle. All other tweets will not contain your Twitter handle, because our automated service will not allow every tweet we attempt to send out to post if they all contain Twitter handles.
Answer: We based our book ratings on the Motion Picture Association of America rating system and simply left off the letter rating. We decided on this system, because books have the power to allow us to create images in our mind's eye, and some of the best-written books can be just as visual as movies.
We also decided that readers would appreciate knowing beforehand what to expect from a book, based on how it is rated, to determine whether the book contains content they do not mind having in their mind's eye.
Here are the statements that appear on our book information forms along with the letter rating, which do not appear on the book information forms:
- The author has indicated that this book would be considered rated G and is appropriate for all ages. The G rating is for general audiences.
- The author has indicated that this book would be considered rated PG and is not necessarily suitable for children. The PG rating is for parental guidance suggested.
- The author has indicated that this book would be considered rated PG-13 and contains questionable content for children under 13. The PG-13 rating strongly cautions parents about allowing their children 12 years old or younger to view the contents.
- The author has indicated that this book would be considered rated R and is appropriate for adults of legal age, 18 and up, only. The R rating is meant to be a restriction to keep parents from allowing their children to view the content unless/until the parent has viewed the content first and deemed it appropriate for their specific child(ren).
- The author has indicated that this book would be considered rated NC-17 and is not suitable for those 17 and under. The NC-17 is the strongest rating against any children being permitted to view the content.
A book that would be considered rated R would not necessarily be a book whose subject matter would go over the heads of small children. For example, you may not want to rate your book "appropriate for adults of legal age, 18 and up, only" because the subject matter deals with death, dying and funeral expenses. Although you would not expect the book to be read and understood by small children or even "tweens," a better choice might be "questionable content for children under 13," especially if the book simply explains the process that must be followed to deal with wills, estate taxes, buying a casket, etc.
As another example, you may not want to give a book a G rating and assert that it is for "all ages" just because it doesn't contain profanity, scenes of descriptive sex, racial epithets and so on. Just because a seven-year-old can read every word in a book about using modern-day appliances to make housework quick and efficient, does not mean the book is necessarily suitable for all ages. A better choice may be "not necessarily suitable for children," especially when the ratings system implies that the G and PG designations are geared toward children 12 and under.
Authors are allowed to choose whatever rating they like, but we strongly encourage you to be cautious in choosing your rating so that your readers do not feel misled.
Answer: As mentioned on our When Is It Your Turn? page, we only start up to five (5) new Tweet Splashes per day, so that those posts will not be pushed off the home page for the entire day. The most important part of that information is up to.
This is because we also have to take into consideration how many Tweet Splashes end on a certain day. If we have too many Tweet Splashes ending on the same day, then it may cause us to be slow in finalizing stats information and contacting authors.
We try very, very hard not to keep authors waiting when it comes to getting them stats information and/or replying to emails they send us, so we temper both the number of Tweet Splashes that start each day, and we also take every precaution to keep too many Tweet Splashes from ending on the same day, so that we can be as quick as possible about keeping in contact with authors.
Answer: There is a one-time fee each time you pay for a Tweet Splash. You will not be billed over and over again after you pay for your Tweet Splash. The only way that you will be billed for another Tweet Splash is if you purchase another Tweet Splash. We do not have any recurring charges.
Answer: BookTweeter only accepts payment through the PayPal payment system. This does not mean that you have to have a PayPal account. Once you are directed to PayPal to pay, you will have to choice to log into your PayPal account, if you have one, or you can simply use PayPal as a gateway to pay with the debit/credit card of your choice.
If you have made the decision, because of some previous transaction with/through PayPal that you will never use them again, then you will not be able to do business with BookTweeter.
Answer: The difference between the Tweet Splash packages simply boils down to the number of days in the Tweet Splash.
You do not receive fewer tweets per day if you purchase the 1-Star Tweet Splash as opposed to the 5-Star Tweet Splash.
What is different is that if you purchase the 5-Star Tweet Splash, you'll receive 30 days of repeat tweets.
If you purchase the 1-Star Tweet Splash, you'll receive 3 days of repeat tweets.
So, essentially, the difference in the packages is the number of days your Tweet Splash will be live, because each day your Tweet Splash is live you'll be afforded the same amount of minimum tweets whether you decide to purchase the 1-Star, 3-Star or even the 5-Star package.
Learn more about tweet frequency.
Many thanks to Mary Ellen Wilson for posing this question and making us aware that we needed to include the question and answer in our FAQ section.
Answer: No, we do not promote blogs about books/book reviews or books written one post at a time in blog format. Nor do we promote blogs that offer author services.
To avail yourself of the BookTweeter services, you must have a book in electronic or print format, and your book must have a book cover with a traditional appearance, not just a stock photo you uploaded to represent your book cover.
Answer: You do not need to have a PayPal account to use our service, but you will need to pay via the PayPal payment system in order to use our service.
PayPal does not require you to have an account with them in order for you to use your debit/credit card to pay via PayPal.
You would simply choose the option to enter your debit/credit card information without signing into any type of PayPal account.